Send Documents To:

UB Insurance Associates,
(Apps-Daily claims division),
S 204 and 205 Suraj Plaza,
196/8, 25th cross 8th Main,
Jayanagar 3rd Block,
Bangalore 560011.Karnataka.
Cont no : 1-800-209-9060

Documents for
'All Risk-Damage' Claim

In case you are unable to receive the documents on your
registered Email ID, you can also download forms from here:
Covering Letter
Damage Claim Form
Incident Report
Claim Pre-Receipt Voucher

Damage Insurance Claim Process

  • Step 1 Log on to Claim Registration portal www.appsdailyclaims.com and fill in the details, to intimate us about the Damage within 48 hours.

  • Step 2 Get "Claim Intimation Number" (CIN) Registered.

  • Step 3 Pre filled required documents will be sent to your registered email ID.

  • Step 4 Get Repair Quotation from Authorized Service Centre: In letter head of the center with proper seal and stamp

  • Step 5 Send Repair Quotation along with 3 Photos of the damaged handset (1 photo showing IMEI number clearly and other 2 showing damage) to claims@appsdailyworld.com.

    (Insurance Co. Approves within 24 Hours and also tells the amount approved to the customer)

  • Step 6 Post Approval Get the Repair work done and get repair invoice

  • Step 7 Courier the documents to UB Insurance Associates, Bangalore at the address mentioned on top left of this page

Documents Required(Scanned Copies):

  1. 1. Photocopy of Original Bill on Claimant's Name
  2. 2. Self Attested Photo ID Proof of Claimant
  3. 3. Repair Quotation from Authorized Service Centre only, in letter head of the center with proper seal and stamp
  4. 4. 3 Photos of the damaged handset (1 photo showing IMEI No. and other 2 showing damage)
  5. 5. Insurance Claim Form (* marked are all mandatory information).
  6. 6. Claim Pre-Receipt Voucher - Bank Details Form (* marked are all mandatory information).
  7. 7. Cancelled Cheque showing your account details (Including IFSC Code and MICR Code).
  8. 8. Incident Report

On receiving the above documents by E-mail, decision on acceptability of the claim and quantum will be communicated to claimant by E-mail within 4-24 hours on any working day.

If claim is approved on REPAIR BASIS, following documents are to be sent to UB Associates: within 21 days of the incident or the insurance company, failing which insurer reserves right of claim process on non standard basis.

  1. 1. Covering Letter
  2. 2. Photocopy of Original Bill on Claimant's Name
  3. 3. Self Attested Photo ID Proof of Claimant
  4. 4. Repair Quotation from Authorized Service Centre only, in letter head of the center with proper seal and stamp
  5. 5. Cash Receipt or Invoice of Repair from Service Centre for the repaired handset
  6. 6. 3 Photos of the damaged handset (1 photo showing IMEI No. and other 2 showing damage)
  7. 7. Insurance Claim Form (* marked are all mandatory information).
  8. 8. Claim Pre-Receipt Voucher - Bank Details Form (* marked are all mandatory information).
  9. 9. Cancelled Cheque showing your account details (Including IFSC Code and MICR Code).
  10. 10. Incident Report

If claim is approved on TOTAL LOSS BASIS, following documents IN ORIGINAL are to be sent to UB Associates: within 21 days of the incident or the insurance company, failing which insurer reserves right of claim process on non standard basis.

  1. 1. Covering Letter
  2. 2. Original Bill on Claimant's Name
  3. 3. Damaged Handset
  4. 4. Photocopy of Photo ID Proof of Claimant
  5. 5. "Handset Not Repairable Letter" from Authorized Service Centre only, in letter head of the center with proper seal and stamp
  6. 6. Insurance Claim Form
  7. 7. Claim Pre-Receipt Voucher (Bank Details Form)
  8. 8. Cancelled Cheque showing your account details (Including IFSC Code and MICR Code).
  9. 9. Incident Report

Bank Details of Insured (Of Claimant's Name):

  1. 1. Account Name (as per Bank's record)
  2. 2. Bank Name & Branch Address
  3. 3. Savings Account Number
  4. 4. MICR CODE
  5. 5. IFSC CODE
  6. 6. Cancelled Cheque showing your account details (Including IFSC Code and MICR Code).

CLAIM SETTLEMENT TAT (After Documents Submission): 21 Working Days (14 Days for Insurance Status + 7 Days for Money Transfer)

Note:

  • 1. For timely processing and settlement of your claim you are advised to send "complete set of documents duly filled and signed" within 5 days of generating the claim intimation number.
  • 2. In case of any difficulties, please feel free to contact Customer care number 1800-209-9060(toll free) with your registered "Claim Intimation Number" (CIN)